VoiceComm Return/Stock Balance Policy

Defective Returns

VoiceComm’s return policy for manufacturer defective items is 90 days from purchase. Defective item return requests must be requested in writing (cellairis-vc@myvoicecomm.com), and must also contain photographic evidence of defective product or products.

Stock Rotation

Cellairis locations may request a "stock rotation." This means a store has the ability to exchange products that are not selling, for newer, better products. The following guidelines will be strictly adhered to:

• Cellairis Brand Partners available for Stock Rotation
  
  

  Belkin Casemate Gadget Guard Griffin iFrogz Incipio (includes Kate Spade) Lifeproof OtterBox

  Mophie NiteIze Pelican SkullCandy Speck Spigen UAG

• Stock Rotation Limit: You may request a stock rotation of up to 20% of your purchases over the previous 90 days.

• Items which qualify for stock rotation must be in factory-new condition. Item(s) must be brand new, in original, undamaged packaging free of stickers, sticker residue, etc.

• Once qualifying products are received and evaluated, your account will be credited.
• Returns that do not meet the stated guidelines will not be returned and will be discarded.

• Exclusions:
  • Any and all brands not participating in the policy (see current list provided by your sale representative).
  • Any product that has been labeled as "discontinued" by VoiceComm is not eligible for return.

For any questions or requests regarding these policies, please contact Jason Riggione directly at jriggione@myvoicecomm.com. Thank you.